Navigating the health care system in the United States can often feel like being lost in a maze.
For that reason, Chris Hamby, an investigative reporter, has devoted much of his five-year career at The New York Times to guiding readers through such dizzying questions.
His latest article, which was published online this month, explored the complex subject of insurance bills.
Last year, Mr. Hamby began investigating MultiPlan, a data firm that works with several major health insurance companies, including UnitedHealthcare, Cigna and Aetna.
After a patient sees an out-of-network medical provider, the insurer often uses MultiPlan to recommend how much to reimburse the provider.
Persons:
Chris Hamby, Hamby, MultiPlan
Organizations:
The New York Times, Times
Locations:
United States, Cigna, Aetna